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Responsible gambling

For most people, gaming is fun and exciting, in some ways a way to pass the time healthily as long as it is done responsibly. But for some people, however, it is difficult to control the amount of time spent gambling and as a result the financial implications of excessive gambling can become a very serious problem that affects not only the user but the people around him as well.

Compulsive gambling or pathological gambling has been defined as an irrepressible urge to play and/or bet. The word originates from the Latin: ludus, which means “I play” and the Greek word pathos, which means affection, illness or passion for gambling. We do not want our users to suffer from this problem, and we have advice available for any user who feels they cannot control the number of hours they spend on this Playbros.mx site.

Make sure the decision to bet is a personal choice and always consider an acceptable loss before you start playing. In advance we make sure that the user, after registering, immediately determines the financial amounts and the time he plans to allocate to this site, so if at any given point the transactions and information do not correspond to what was stipulated by the user Initially, the prevention and risk team will immediately contact the user to determine the causes of this behavior and offer all the help the user needs.

If after these actions the user still does not respond to the change, their account will be canceled and the corresponding authorities notified.

Prevention policies for minors and PLAYBROS MEXICO users

  • If you are not of legal age to bet.

  • If it gets in the way with work or other responsibilities.

  • If you are recovering from an addiction or dependency disorder.

  • If you are under the influence of alcohol or other substances.

  • If you are trying to resolve previous losses in the game.

Our site does not intend and is strictly prohibited to attract children to the site and there is an internal policy to strongly discourage and prosecute those minors who try to play on our site to inform their legal guardians and the competent authorities of this serious situation.

Legal responsibility for minors:

If young people have access to a computer, we recommend the following:

  • Install child protection software blocking the site.

  • Do not leave children alone near your PC when the site's software is running.

  • A password protection for the site program.

  • Persons under the age of 18 are not permitted to participate in any gambling-related activity.

  • Keep your PLAYBROS MÉXICO username, password and credit card out of the reach of children.

  • Educate your child about the illegality and harm that underage gambling can bring.

The player has to consider the following risk factors before becoming subject to gambling addiction:

  • The little information that is available about it.

  • The social acceptance of casual play, which leads to regular play.

  • The ease of entering games through harmless raffles such as scratch-and-win tickets.

  • Alcohol or drug addictions.

  • Low tolerance to frustration.

  • Need for social acceptance.

  • History of anxiety, depression, impulsivity.

  • In men, addiction usually begins in adolescence, while in women it usually occurs between the ages of 20 and 40.

Stressful situations can make gambling problems worse. Unfortunately, no system is invincible and some young people can get out of control. If you know someone under 18 years of age and who is registered on the Playbros.mx site, please immediately notify the support department, through the “Contact Us” section, explaining the situation and you will immediately receive all the help and support necessary to resolve this situation. Our support staff, who provide customer service, are fully trained to provide support to people who have problems related to gambling and provide them with help centers in the national territory, as well as information manuals for detection. and prevention of gambling addiction, prepared by experts on the subject, from the Autonomous University of Mexico (UNAM).

FAQ for the detection and prevention of gambling path

Next we present a questionnaire in which you can know if you are a compulsive gambler, if more than 70% were positive answers (YES) we recommend that you review the centers that we recommend so that you do not develop a gambling addiction, as well as, review information manuals for the prevention and treatment of gambling addiction. Likewise, you can go to the support team to provide you with the support and additional information you need.

Are you a compulsive gambler?

  • 1. Have you ever missed time from work or school due to gambling?
    Yes/No

  • 2. Has gambling made your life an unhappy home?
    Yes/No

  • 3. Does gambling affect your reputation?
    Yes/No

  • 4. Have you ever felt remorse after playing?
    Yes/No

  • 5. Have you ever gambled to get money to pay debts or resolve financial difficulties?
    Yes/No

  • 6. Does gambling cause a decrease in your ambition or efficiency?
    Yes/No

  • 7. After losing, did you feel a duty to come back as soon as possible and recover your losses?
    Yes/No

  • 8. After winning, have you had a strong desire to come back and win more?
    Yes/No

  • 9. Do you often gamble until you spend all your money?
    Yes/No

  • 10. Have you ever borrowed money to finance your gambling?
    Yes/No

  • 11. Have you ever sold anything to finance the game?
    Yes/No

  • 12. Are you reluctant to use “gambling” money for normal expenses?
    Yes/No

  • 13. Does gambling make you careless about the well-being of yourself or your family?
    Yes/No

  • 14. Have you ever played more than you planned?
    Yes/No

  • 15. Have you ever played games to escape worries, problems, boredom, loneliness, pain or loss?
    Yes/No

  • 16. Have you ever committed or considered committing an illegal act to finance gambling?
    Yes/No

  • 17. Has the game caused you difficulty sleeping?
    Yes/No

  • 18. Do arguments, disappointments or frustrations make you want to play?
    Yes/No

  • 19. Have you ever felt like celebrating any good fortune with a couple of hours of gaming?
    Yes/No

  • 20. Have you ever considered self-destruction or suicide as a result of your gaming?
    Yes/No

PLAYBROS MEXICO recommendations

Mexico has several centers available to those people who have reached a limit with gambling problems. You can find private centers and free support centers provided by the Federal Government. PLAYBROS MEXICO provides the user with information on these, as well as personalized help and information manuals 24 hours a day, 7 days a week, for those people who feel they are having a problem with the game. The information and contact details are as follows:

1.- “Contact us” section within the Playbros.mx site

  • Centro Samadhi

    It is an institution established with the highest quality standards, which seeks to leave its mark on the lives of people who need to free themselves from the suffering of an addiction or a depression and/or anxiety disorder. Samadhi Center has multidisciplinary voluntary admission programs for corrective, relapse and reinforcement treatments for people with addictions and their families. We provide you with tools that help solve the problem from the root, and be able to understand their causes and effects.

  • Clinica Ser

    Our program offers a comprehensive clinical and medical evaluation. Detoxification and primary treatment services with primary care from doctors and nurses 24 hours a day. Which ensures safety in the safety management of physical withdrawal symptoms. At this stage and perform laboratory tests, drug detection and electrocardiogram.

  • Centro La Rosa

    La Rosa Rehabilitation Center A.C. dedicates its experience to treating those who suffer from the disease of addiction 28 years of experience in addiction treatment and rehabilitation, with an interdisciplinary team and comfortable facilities, allow us to help our patients transform the crisis into a memorable experience, with a high recovery rate.

  • Centro de Integración Juvenil

    Juvenile Integration Centers, A.C., a social assistance institution specialized in the comprehensive care of drug addiction, is an organization with majority state participation, which since September 1982 has had the Ministry of Health as its sector head, and is subject to regulations. issued by the federal government for parastatal entities.

  • Comisión Nacional contra las Adicciones

    Promote and protect the health of Mexicans, through the definition and conduct of national policy, in matters of research, prevention, treatment, training and development of human resources for the control of addictions, with the purpose of improving the quality of life. individual, family and social.

  • Centro Nacional para la Prevención y el Control de las Adicciones

    Promote the coordination of the public, social and private sectors to achieve a network of comprehensive addiction prevention, treatment, rehabilitation and reintegration services, with national and quality coverage, incorporating best practices.

  • Instituto Nacional de Psiquiatría Ramón de la Fuente Muñiz

    Improve the mental health of the Mexican population through multidisciplinary research of excellence, specialized medical care and the training of human resources in the principles of quality and warmth.

Information Manuals for the detection, prevention and treatment of gambling in Mexico

PLAYBROS MEXICO makes available to the user programs carried out against Gambling by highly trained people from the Autonomous University of Mexico in which they describe in detail support programs for those people who have this gambling addiction.

Federal Support Program

Visit Atención al Ludópata for confidential help.

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